Privacy Policy

Our contact and quote form asks for your name, phone number, email address, project location, the service you are interested in, and project details. We also record the page you submitted the form from and the date and time of the submission. Please do not send sensitive personal information such as financial account numbers or government identification numbers through the form.

Like most websites, our site and its hosting and backend providers process standard technical information needed to deliver pages and keep the site secure. This can include your IP address, browser and device type, the pages requested, referring page, and the date and time of the request.

We use information submitted through our forms to:

• Respond to your inquiry and answer questions;
• Evaluate the work you are asking about and discuss scope, scheduling, and cost;
• Communicate with you about that inquiry or project; and
• Maintain ordinary business, recordkeeping, and security records.

Submitting a quote or contact request does not subscribe you to a marketing email list. We do not operate a newsletter, and your form submission does not enroll you in one.

We use third-party providers to operate this website. In functional terms, these include website hosting and backend/database services that deliver the site and store form submissions, and an email delivery service used to notify our team that a request came in. These providers process information on our behalf and are not permitted to use it for their own unrelated purposes. We may also disclose information when required by law or to protect legal rights.

We may enable analytics and advertising technologies from Google (such as Google Analytics and Google Ads) and Meta to measure website performance, understand how pages are used, track conversions from advertising, and show remarketing ads to people who have visited the site. Where these technologies are enabled, the providers may set cookies or similar identifiers and may receive information about your visit, and that activity may be considered sharing of personal information for targeted advertising under some state privacy laws.

This is separate from how we use information you type into our forms. Form information is used to respond to your inquiry, as described above, and is not used to enroll you in a mailing list.

We currently use only necessary technologies to deliver the site, keep it secure, and let the contact form work. This includes hosting and backend storage and a small amount of browser storage required for the site to function. No analytics or advertising cookies or trackers are active on this site today, so there is no optional cookie category for you to turn on or off.

If we add analytics or advertising technologies in the future, we will update this policy to describe them before those technologies are activated.

You can block or delete cookies in your browser settings, though some parts of the site may not work as expected. If your browser sends a Global Privacy Control signal, we treat that as a request to keep targeted advertising technologies off.

We use reasonable administrative and technical measures intended to protect information submitted through this site. No website or method of transmission is completely secure, and we cannot guarantee absolute security.

We keep form submissions and related records for as long as reasonably necessary to respond to the inquiry, carry out and document the related business relationship, and meet security, recordkeeping, and legal requirements.

You can ask us to access, correct, or delete information you submitted, ask questions about this policy, or ask us to stop contacting you. Call 541-610-5943 or use our contact form. We may need to verify your request before we act on it, and some information may be retained where the law allows or requires it.

This website is not directed to children, and we do not knowingly seek or collect information from children. If you believe a child has submitted information through this site, please contact us so we can address it.

Our site may link to other websites, including social media pages and review sites. We do not control those sites and are not responsible for their content or privacy practices. Review their policies before providing information.

We may update this Privacy Policy from time to time. The revised version takes effect when posted, and the "Last updated" date above will change.

Frey Excavation, LLC, Bend, Oregon. Phone 541-610-5943 or use the contact form.